w-support.com

... with the license to ... solder

Founded in the year 2000, w-support.com GmbH is the second largest repair and service provider in the German ICT industry. It provides repair and maintenance services for mobile phones and smartphones as well as corresponding logistics and supplementary services. These include the rework/modification and upgrade of devices to the current hardware and software as well as the associated transport of the devices.

w-support.com repairs mobile telephones of all renowned manufacturers at the highest possible repair level. The company authorises and supervises repair partners within the frame of on-site repairs. Among its business fields are:

• Repairs and repair logistics for digital mobile terminal devices
• Hotline services – So-called first and second level hotlines, back office and for clearing cases
• Repair partner management in the retail sector with more than 100 contractual partners throughout Germany
• Replacement/exchange logistics for defective devices in the name of the manufacturer or network operator
• Customising of terminal devices

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